Privacy Policy

Information you provide may include your name, billing and shipping address, email, phone number, account details, order history, product reviews, customer-service messages and return information.

Payment information is processed by our payment providers. We generally receive transaction details such as payment status, method type and limited identifiers rather than complete card numbers.

Information collected automatically may include IP address, device and browser details, approximate location, referring pages, pages viewed, cart activity, purchase interactions and cookie or similar-technology identifiers.

• Orders: Process payments, fulfill purchases and provide confirmations, shipping notices and return support.
• Customer experience: Operate and improve our Site and our Kitchen & Baking, Home Organization, Cleaning & Care, and Travel, Auto & Tools collections.
• Communication: Answer questions and, where permitted, send product news, home-lifestyle inspiration and offers.
• Security: Detect fraud, unauthorized activity, misuse and technical threats.
• Legal purposes: Maintain records, enforce our terms and comply with applicable obligations.

We may disclose information to service providers that help us operate the store, including our commerce platform, payment processors, fulfillment partners, carriers, customer-support systems, analytics providers, fraud-prevention providers and professional advisers.

We may also disclose information to comply with law, protect rights and safety, complete a business transaction, or act with your direction or consent. We do not sell personal information for money. Certain advertising disclosures may be considered “selling,” “sharing” or targeted advertising under some U.S. state privacy laws.

Subject to your settings and applicable law, advertising and analytics partners may use cookies, pixels, SDKs or similar technologies to measure performance, understand Site activity and show more relevant advertising.

These partners may process limited device, browser, interaction and purchase-event information according to their own privacy practices and your available consent choices.

We use cookies and similar technologies for:

• Essential functions: Store access, security, shopping cart and checkout;
• Preferences: Remembering selections and improving convenience;
• Analytics: Understanding traffic, shopping activity and Site performance; and
• Marketing: Measuring campaigns and personalizing advertising where allowed.

You can manage cookies through available consent controls and browser settings. Blocking some cookies may affect Site features. You can review or update available cookie choices through the controls provided on the Site.

You may unsubscribe from promotional email using the link in each marketing message. You will still receive transactional communications when necessary to service an order.

Where required by law, we recognize supported browser-based opt-out preference signals, such as Global Privacy Control. Standard “Do Not Track” signals may not provide a uniform request that all services can interpret.

Depending on where you live and subject to legal exceptions, you may have rights to request access, correction, deletion or portability of personal information, and to opt out of certain selling, sharing, targeted advertising or profiling.

To submit a request, email service@teravuno.com. We may need to verify your identity and request details. Authorized agents may submit requests where permitted. We will not discriminate against you for exercising applicable privacy rights.

We retain personal information only as reasonably necessary for the purposes described here, including order fulfillment, customer service, accounting, fraud prevention, dispute resolution and legal compliance.

Retention periods vary according to the type of information, the nature of our relationship and applicable requirements. We may retain de-identified or aggregated information where it can no longer reasonably identify you.

We use reasonable administrative, technical and organizational safeguards designed to protect personal information. Payment data is transmitted through secure checkout and processed by payment providers.

No system or transmission method is completely secure. If a security incident occurs, we will investigate and provide notices as required by applicable law.

The Site is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact service@teravuno.com so we can review and take appropriate action.

Teravuno and its service providers may process information in countries other than the country where you live. Privacy and data-protection laws may differ between jurisdictions.

Where required, we use recognized safeguards for international transfers and require relevant service providers to handle information appropriately.

The Site may link to third-party websites or services that operate under their own privacy practices. Teravuno is not responsible for those external policies or content.

We may update this Privacy Policy to reflect changes in our practices, technology or legal requirements. The revised version will be posted on this page with an updated effective date.