main .text-block h1{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0;}
.tv-ship{--cream:#F5F1EA;--sand:#EDE7DC;--white:#FFFFFF;--ink:#2C2A26;--muted:#68635B;--moss:#4E5F49;--line:#DCD4C5;--serif:'Fraunces',Georgia,'Times New Roman',serif;--sans:'Jost',ui-sans-serif,system-ui,-apple-system,sans-serif;--width:min(1180px,calc(100vw - 48px));width:var(--width);max-width:none;margin-left:calc(50% - var(--width)/2);font-family:var(--sans);color:var(--ink);background:var(--white);font-size:17px;line-height:1.65;text-align:left;-webkit-font-smoothing:antialiased;}
.tv-ship *,.tv-ship *:before,.tv-ship *:after{box-sizing:border-box;}
.tv-ship h2,.tv-ship h3,.tv-ship p,.tv-ship ul,.tv-ship table{margin:0;}
.tv-ship a{color:var(--moss);text-underline-offset:3px;overflow-wrap:anywhere;}
.tv-ship__hero{padding:clamp(36px,6vw,74px) 0 clamp(40px,6vw,76px);}
.tv-ship__eyebrow{display:flex;align-items:center;gap:10px;font-size:17px;line-height:1.4;letter-spacing:.12em;text-transform:uppercase;color:var(--moss);font-weight:600;}
.tv-ship__eyebrow:before{content:'';width:7px;height:7px;border-radius:50%;background:var(--moss);flex:none;}
.tv-ship__title{max-width:16ch;margin-top:20px;font-family:var(--serif);font-size:clamp(38px,5vw,58px);font-weight:400;line-height:1.07;letter-spacing:-.02em;color:var(--ink);}
.tv-ship__intro{max-width:72ch;margin-top:24px;color:var(--muted);}
.tv-ship__intro p+p{margin-top:14px;}
.tv-ship__notice{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px;padding-bottom:clamp(44px,6vw,74px);}
.tv-ship__card{min-width:0;padding:28px;background:var(--sand);}
.tv-ship__card--moss{background:var(--moss);}
.tv-ship__card h3{font-family:var(--serif);font-size:24px;font-weight:400;line-height:1.25;color:var(--ink);}
.tv-ship__card p{margin-top:12px;font-size:17px;color:var(--muted);}
.tv-ship__card--moss h3{color:var(--white);}
.tv-ship__card--moss p{color:var(--cream);}
.tv-ship__grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));border-top:1px solid var(--line);}
.tv-ship__section{min-width:0;padding:clamp(38px,5vw,58px) clamp(24px,4vw,46px);border-bottom:1px solid var(--line);}
.tv-ship__section:nth-child(odd){border-right:1px solid var(--line);padding-left:0;}
.tv-ship__num{font-size:17px;line-height:1.4;letter-spacing:.12em;text-transform:uppercase;color:var(--moss);font-weight:600;}
.tv-ship__heading{margin-top:12px!important;font-family:var(--serif);font-size:clamp(26px,2.4vw,32px);font-weight:400;line-height:1.2;color:var(--ink);}
.tv-ship__copy{margin-top:17px;color:var(--muted);}
.tv-ship__copy p+p{margin-top:13px;}
.tv-ship__copy strong{color:var(--ink);font-weight:600;}
.tv-ship__copy ul{padding-left:1.25rem;margin-top:13px;}
.tv-ship__copy li+li{margin-top:8px;}
.tv-ship__tablewrap{margin-top:22px;}
.tv-ship__table{width:100%;border-collapse:collapse;font-size:17px;}
.tv-ship__table th{text-align:left;padding:0 16px 12px 0;border-bottom:1px solid var(--ink);font-size:17px;letter-spacing:.08em;text-transform:uppercase;color:var(--ink);font-weight:600;}
.tv-ship__table td{padding:14px 16px 14px 0;border-bottom:1px solid var(--line);color:var(--muted);}
.tv-ship__table td:first-child{color:var(--ink);font-weight:600;}
.tv-ship__deep{margin-top:clamp(44px,6vw,76px);padding:clamp(30px,5vw,56px);background:var(--moss);color:var(--cream);}
.tv-ship__deep .tv-ship__eyebrow{color:var(--cream);}
.tv-ship__deep .tv-ship__eyebrow:before{background:var(--cream);}
.tv-ship__deep h2{margin-top:18px;font-family:var(--serif);font-size:clamp(30px,3vw,38px);font-weight:400;line-height:1.15;color:var(--white);}
.tv-ship__deep p{max-width:72ch;margin-top:18px;color:var(--cream);}
.tv-ship__deep a{color:var(--white);}
.tv-ship__contact{margin-top:28px!important;padding-top:22px;border-top:1px solid rgba(255,255,255,.35);}
.tv-ship__updated{padding:24px 0 42px;color:var(--muted);font-size:17px;}
@media(max-width:749px){
.tv-ship,.tv-ship.tv-ship{--width:calc(100vw - 32px);width:var(--width);margin-left:calc(50% - var(--width)/2);font-size:17px;line-height:1.6}
.tv-ship__hero{padding:24px 0 40px}.tv-ship__title{margin-top:16px;font-size:clamp(34px,10vw,43px)}
.tv-ship__notice,.tv-ship__grid{grid-template-columns:1fr}.tv-ship__notice{gap:16px;padding-bottom:42px}.tv-ship__card{padding:24px 22px}
.tv-ship__section,.tv-ship__section:nth-child(odd){padding:34px 0;border-right:0}.tv-ship__heading{font-size:28px}
.tv-ship__table,.tv-ship__table thead,.tv-ship__table tbody,.tv-ship__table tr,.tv-ship__table td{display:block;width:100%}.tv-ship__table thead{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}.tv-ship__table tbody{display:grid;gap:14px}.tv-ship__table tr{padding:20px 22px;background:var(--sand)}.tv-ship__table td{padding:0;border:0}.tv-ship__table td+td{margin-top:10px;padding-top:10px;border-top:1px solid var(--line)}.tv-ship__table td:before{display:block;margin-bottom:3px;color:var(--moss);font-size:17px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;content:attr(data-label)}
.tv-ship__deep{margin-top:44px;padding:28px 22px}.tv-ship__updated{padding-bottom:34px}
}
Teravuno Shipping Policy
Thoughtful home finds, delivered to your door.
At Teravuno, we believe a better home begins with practical choices—not only in the products you use, but also in how they reach you. This Shipping Policy explains how we process, ship and deliver your order.
Our collections include Kitchen & Baking, Home Organization, Cleaning & Care, and Travel, Auto & Tools products selected for everyday American homes and lifestyles.
5–8 business days
Standard order processing and quality checks before shipment.
$5.99 flat shipping
One flat USD shipping fee on every order, regardless of destination.
Tracking included
A tracking number is emailed after your order ships.
Our approach
A more efficient way to deliver home essentials
Teravuno is a home and lifestyle store created for everyday comfort, organization and real living. Many products ship directly from trusted manufacturing partners and global fulfillment centers, reducing unnecessary warehousing, excess inventory and waste.
This direct-to-you approach helps us deliver useful home essentials, maintain fair pricing without traditional retail markups and support a more intentional supply chain.
01 · Processing
Processing time and shipping fee
Every Teravuno order is handled with care.
-
Order processing: Please allow 5–8 business days for processing, quality checks and careful packaging before shipment.
-
Peak seasons: Processing may take up to 5 business days during holidays or high-volume periods.
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Shipping fee: A flat $5.99 USD shipping fee applies to all orders regardless of destination.
02 · Delivery
Estimated delivery times
Because Teravuno products are fulfilled through global partners, delivery times may vary by destination.
| Region |
Estimated delivery time |
| United States |
10–15 business days |
| Canada / UK / Australia |
11–16 business days |
| Rest of World |
15–20 business days |
Delivery times are estimates and are not guaranteed delivery dates.
03 · Tracking
Following your order
Once your order ships, you will receive a shipping-confirmation email containing your tracking number.
- Tracking updates may take 1–3 business days to appear after the shipping label is created.
- If tracking does not update immediately, the parcel may still be moving through the carrier network.
- Orders with multiple items may arrive in separate packages and receive separate tracking numbers.
04 · International
Customs duties and taxes
International orders are shipped DDU (Delivered Duty Unpaid).
- Customs fees, duties or import taxes assessed by the destination country are the customer’s responsibility.
- Teravuno is not responsible for delays caused by customs clearance.
- Customs charges may be uncommon for smaller home and lifestyle products, but regulations vary by country.
05 · Changes
Order modifications and cancellations
We begin processing orders promptly to support timely delivery. If you need to change the shipping information or cancel an order, email service@teravuno.com within 12 hours after placing it.
Once an order enters processing, we may no longer be able to modify or cancel it.
06 · Delivery issues
Lost or damaged packages
-
Damaged items: Contact us within 72 hours after delivery and include clear photos of the item and packaging. We will arrange a replacement at no additional cost after confirming the issue.
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Lost in transit: If the carrier confirms that a parcel has been lost in transit, we will send a replacement free of charge.
07 · Address details
Please check your information carefully
Customers are responsible for entering a complete and accurate delivery address. Teravuno is not responsible for delivery problems caused by incorrect, incomplete or outdated information submitted at checkout.
If a parcel is returned because of an address issue or failed delivery attempt, additional shipping charges may apply before it can be resent.
Shipping Support
Need help with your delivery?
Include your order number when contacting us so our team can review your shipping or tracking information more quickly.
Email: service@teravuno.com
Website: https://teravuno.com/
This Shipping Policy applies to orders placed through Teravuno. Delivery estimates begin after order processing is complete.
